*Reset a User’s Password

You will need…

• Active User
• Permission to Reset a Password

Overview

This guide will provide a step-by-step solution on how you can set a user’s password to something more memorable when they have forgotten their password to log in to the system.

Solution

1. In your MOVE environment, expand the User menu item by clicking on it
2. Navigate to the next page by clicking on Manage User
3. You will be presented with a list of every user that is on your system. You can narrow down your search by clicking the User Name column header to reveal the search box
4. Once you’ve found your new user, click the Reset Password (represented by a key icon) to enter a new password
   1. In the Enter Password & Confirm Password field fields, carefully type out the password you’d like the new account to have
   2. In the Admin Password enter your own password to confirm the details

Notes

• See Inviting a New User for steps on how to create a new user